Is there a lesson for Pakistan Railway and not so healthy Pakistan International Airlines?
Yes there is!
INDIAN Railways is among the most high-profile corporate turnaround stories of recent times. Over the past four years it has managed to turn a string of hefty losses into a $5 billion profit—an impressive achievement by anyone’s standards, but even more so when your remit is more than just profitability, responsible as it is for keeping the social, economic, political and cultural fabric of that vast country intact.
Much of this success has been generated through a programme of radical change instituted by the charismatic and, at times, controversial railways minister, Laloo Prasad Yadav. Now, as part of this makeover, the organisation has embarked on an extensive training project for middle and senior managers among its 1.4m workforce. Just as interesting is where they have turned for help to make this project happen: not to one of the country’s top business schools, nor even to the academic corridors of America; rather they’ve gone to France."
Just read on more at Economist here